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Privacy Policy

Last Updated: 16 Oct 2025

Sunrise Coaching Centre (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

a. Information Collected Through Lead Form (Current)

When you submit a lead form on our website, we collect:

  • Full Name

  • Phone Number

  • Preferred Branch

This information helps us contact you to provide admission or program details.

b. Information Collected Through LMS (Future)

When we launch our Learning Management System (LMS), we may also collect:

  • Email Address

  • Educational Information (e.g., class, subjects, group)

  • Account Credentials (username & password)

  • Academic Records (e.g., test results, attendance)

  • Payment Information (if online payments are introduced)

  • Any communications between you and our support team

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to admission and course inquiries

  • To provide academic and administrative services

  • To give you access to course materials, class schedules, and LMS features

  • To communicate updates, notifications, and promotional offers

  • To process payments securely (if applicable)

  • To maintain and improve our website and services

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. How We Store and Protect Your Data

  • Your data is stored on secure servers and is only accessible to authorized personnel.

  • We use reasonable technical and organizational measures to protect against unauthorized access, loss, misuse, or disclosure.

  • If you create an LMS account, you are responsible for keeping your password confidential.

4. Sharing of Information

We may share your information in the following cases only:

  • With our authorized staff for admission and academic purposes.

  • With third-party service providers who help us operate the website or LMS (e.g., hosting, payment gateway) — only to the extent necessary for their services.

  • If required by law or government authorities to comply with legal obligations.

We do not share or sell your data for advertising or unrelated marketing.

5. Cookies & Tracking (If applicable)

Our website may use basic cookies or similar technologies to:

  • Improve user experience

  • Track website traffic and usage

  • Enable LMS login and session features (future)

You can disable cookies through your browser settings, but some features may not function properly without them.

6. Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your account or data, subject to legal or academic record retention requirements.

  • Opt out of receiving promotional messages.

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, regulatory, or academic record-keeping requirements

When no longer needed, your data will be securely deleted or anonymized.

8. Protection of Children’s Data

We understand that many of our students are minors.

  • We collect only minimal and necessary personal information for academic purposes.

  • Parents or legal guardians can request access, updates, or deletion of their child’s data.

  • We do not knowingly collect sensitive personal information without consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Sunrise Coaching Centre

Concord Arcadia, 5th Floor, House-1,2, Road-4, near Labaid Hospital, Science Laboratory, Dhanmondi, Dhaka, Bangladesh, 1205

+880 1710-245792